Your Body Hub is committed to the care and best practice in relation to the management of information we collect. The hub has developed a policy to protect client privacy in compliance with privacy legislation, Privacy Act 1988 (Cth), The Australian Privacy Principles and any State or Territory Privacy Laws.
Our policy is to inform you of:
What kinds of personal information do we collect?
The type of information we may collect and hold includes personal information about:
How do we collect and hold personal information?
We will generally collect personal information:
Why do we collect, hold, use and disclose personal information?
In general, we may collect, hold, use and disclose your personal information for the following purposes:
How can you access and correct your personal information?
Subject to the exceptions set out in the Privacy Act, you may seek access to and correction of the personal information which we hold about you in accordance with our access policy. If a fee is charged for providing access, you will be advised of the cost in advance. The persons to contact at Your Body Hub is the Managerial Team, either the Manager or Assistant Manager using contact details at the end of this document.
How can you make a privacy related complaint?
We will take reasonable steps to protect the security of your information and comply with our legal obligations. Our staff are trained and required to respect your privacy. We take reasonable steps to protect information held from misuse and loss and from unauthorised access, modification or disclosure.
If you have any questions about privacy-related issues or wish to complain about a breach of the Australian Privacy Principles or the handling of your personal information by us, please contact our Privacy Officer.
You may lodge your complaint in writing. Any complaint will be investigated by the Privacy Officer and you will be notified of the making of a decision in relation to your complaint as soon as is practicable after it has been made, usually within 30 days.
If after making contact and you are still unhappy, you can contact the Australian Information Commissioner at www.oaic.gov.au.
Are we likely to disclose your personal information overseas?
We may disclose your personal information to the following overseas recipients:
Updates to this Policy
How can you contact us?
Phone: 03 8578 6544
Postal Address: Suite 26, 445 Princes Hwy, Officer, 3809